Last updated: November 2025
1. Introduction
Cyberuss (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, store, and protect information when you visit our website, use our services, or contact us.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
We provide IT consultancy, cybersecurity, and digital transformation services for small and medium-sized businesses across South Wales and the South West.
3. Data We Collect
We may collect and process the following personal data:
- Contact information: name, email address, phone number, company name, and job title.
- Technical data: IP address, browser type, operating system, and website usage information (via analytics tools).
- Service data: details you provide to deliver our IT services or manage your account.
- Marketing preferences: your choices for receiving updates or newsletters.
We do not collect sensitive personal data unless explicitly required for contractual or legal purposes.
4. How We Use Your Data
We process your data to:
- Respond to enquiries and provide quotations
- Deliver and manage our IT and consultancy services
- Communicate with you about ongoing projects
- Improve our website, services, and user experience
- Send relevant updates or marketing communications (only with your consent)
- Meet legal and regulatory obligations
We will only use your data when the law allows us to — typically on one of the following bases:
- Contract: when necessary to perform our services
- Legitimate interests: to operate and improve our business
- Consent: for optional communications or marketing
- Legal obligation: to comply with regulations
5. Data Storage and Security
We store personal data securely using appropriate technical and organisational measures, including encryption, access control, and secure data hosting.
Your information is retained only as long as necessary to fulfil the purposes for which it was collected or as required by law.
6. Sharing Your Data
We do not sell or rent your information.
We may share limited data with:
- Trusted partners and service providers who support our operations (e.g. hosting providers or IT vendors)
- Legal, regulatory, or governmental bodies when required by law
All third-party providers are bound by strict data protection and confidentiality agreements.
7. International Data Transfers
If personal data is transferred outside the UK, we ensure adequate protection through standard contractual clauses or equivalent safeguards as required under UK GDPR.
8. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise these rights, contact us at reach@cyberuss.com.
9. Cookies
Our website may use cookies or similar technologies to improve user experience and analyse traffic.
You can control or disable cookies through your browser settings. For full details, please see our Cookie Policy.
10. Updates to This Policy
We may update this policy periodically. Any changes will be posted on our website with an updated “last revised” date.
📬 Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
Data Protection Officer reach@cyberuss.com
Would you like me to write a matching Cookie Policy and Terms of Service as well (so you have the full set for your website)?
Cyberuss 